75% Of AOL Subscribers Are OverpayingMarch 21st, 2011
I’ve read horror stories of elderly people who’ve paid thousands of dollars to rent their phones from the phone company (dating from the breakup of AT&T back in the 1980s). Well, it appears that AOL is making money from a similar situation. According to an article in The New Yorker (subscription required) by Ken Auletta, 75 percent of AOL subscribers are paying a $25/month dial-up fee despite the fact that they have DSL or cable internet. If correct, these overpayments add up to $1 billion each year. And as with the phone rentals mentioned above, these customers tend to be elderly.
(topic via Slashdot)